Monday, November 14, 2011
Conveying Emotion: "Voilà, 12 ans"
Monday, October 10, 2011
« Bon zanmi konn fanmi »
Monday, June 20, 2011
Clients. Clients. Clients... What I Love About Them!
My day-to-day job as an account executive at PubliGestion allows me to be in contact with some very special people, our reason to be: our customers….
I love my customers:
- I love the fact that they often don’t know what they want; it challenges our creativity!
- I love it when they have a very precise idea of what they want (even if it needs some refining); it teaches us to be gently persuasive.
- I love the fact that it takes them a long time to make a decision; it teaches us patience!
- I love the fact that they like to change their mind (and thus the whole concept the team has been working on for a week) at the last minute; it keeps us on our toes!
- I love the fact that it is always urgent when the project is in our hands, and becomes much less urgent when they have to review it; it helps us improve our speed and efficiency!
- I love it that they expect us to be available when they need us (Saturdays, sundays and after hours included); it teaches us the importance of service!
- I love the fact that they want to spend little and impress a lot; it teaches us to negotiate, cut costs and create a lot with very little means.
- I love it when our customers are happy with the work we have produced, and proud of it as if they had done the job themselves; It teaches us to share.
- I even love it when they dislike the job we have done; It teaches us humility.
I have to admit I also love the Christmas gift I receive when the client is a happy one… ;-). But mostly, I love the fact that when you work on a regular basis with a customer, you get to know and sometimes appreciate a new person, and that person gets to know and appreciate you, and hopefully sometimes, an old customer becomes a new friend…
And I love my friends!
Monday, April 18, 2011
How’s that for MADE IN HAITI exotism?!
Mid-Town. Arts district.
Just now, I can bet the imagery created by these two denominations brought you straight to New York City: Broadway, Times Square and the Empire State… But nope… This is Miami. Midtown Miami.
Home to the creative-centric “everything” sprouting everywhere and a top location for young urbanites with a flare (and pocket) for debonair lifestyle. Midtown Miami feels like the new Soho. A lovely feeling and crazy vibe, indeed.
So here we are, invited by Miami-bound relatives, we finally arrived with an hour late (Haitian style obliged) to this spot named Sugarcane. Our being late, however seemed to have absolutely no effect on our invitees.
Please let us mention that Sugarcane's mixologists truly exhibited a savoir-plaire with a tasteful and savorful (even to the eye) list of palate-opener cocktails. Even a quick glance at the menu (printed on what feels to be sugarcane inspired paper) would quickly confirm that they have really truly put great thought to the Bar in Bar & Grill.
With a sidewalk terrace enclosed by a vineyard inspired wall, Sugarcane is this loft-style-high-ceiling setting Bar & Grill with a chic mix of giant cement poles and rustic woody sitting blending perfectly with more modern elements like stainless counter-tops and precision-cut stone walls. Miniature banana-trees and green aloe-like plants let you know straight off you are right home to an authentic offering, reminiscent to Spanish backyards. Three distinct kitchens flame up a wide variety of fusion tapas like Bacon wrapped dates, Duck and waffle, Brussel sprouts, Japanese eggplant, Goat cheese croquettes…a true testament that less (in quantity) is really...more (in taste).
But by now, you must be wondering if PubliGestion has changed vocation and was hired by the Zaggat or the Miami Michelin guide, lol... We figured we had to put you in context to better understand how global our local brands are getting. Both Rhum Barbancourt and Prestige Beer are part of Sugarcane's regular menu…so much so that on any given random table or day, you would see a Prestige, or Rhum Barbancourt based cocktails shining like Haitian flags on foreign soil. How’s that for MADE IN HAITI exotism?!
Oh, and did we mention this part of town, now chic and premium, was formally old-little Haiti? We are so glad, so grateful and proud to see some restaurant owners have stayed true to Midtown’s origin (Business obliged ;)
(Image: by MISS~LISA)
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